Frequently Asked Questions

New Student FAQs

Who do you consider to be a new student or client?
A new student/client is someone who has not taken a class at Elements3 Yoga before. Once you've attended a class, either as a drop-in, Groupon, ClassPass, etc you are no longer considered "new", even if you create a new account under a different email address. Any New Student promotional prices are only eligible to you within  24 hours of your first visit. You must email info@elements3.com within that 24 hour period to request the special pricing so we can process the request.

Can beginners try other classes?
Of course! Our instructors are well trained and can offer lots of options and modifications to you can attend any of our classes. Let the instructor know before class that you are a beginner and share any concerns you may have.

What is the fitness level required for aerial yoga?
Aerial yoga will develop your upper body and core, especially. It can take time to develop muscles needed for advanced aerial yoga practice. We recommend attending an Intro to Aerial class and/or an Aerial Yoga Stretch & Strengthen class to start off. For Aerial All Levels and Tricks & Conditioning classes, instructor permission is required.

I'm not sure I want to commit to 1 Month Unlimited, can I try a drop-in first and then pay the difference?
Yes, you are welcome to try a drop-in at $20 (standard class) and email info@elements3.com within 24 hours if you'd like to upgrade to the 1 Month Unlimited special for new clients for the difference. The unlimited month starts at the date of the first drop-in. 

Do you have hot yoga?
No, but we do keep the studios warm, at about 75 degrees.

I enjoy the physical challenge of hot yoga, will I still get benefits from non-heated yoga?
Yes! While hot yoga has some therapeutic benefits, non-heated vinyasa Flow classes can offer you a physical workout if you are up for the challenge. Yoga in a non-heated space offers students more agency over how much they want to "feel the internal burn".

Do you rent mats?
We have plenty of extra yoga mats for you to use at no charge. We just ask you wipe your yoga mat down at the end of class.

I'm a beginner, what is the best way to start?
You may want to begin with a slower paced class, such as Slow Flow, Taoist, Yin Yoga or Yoga Fundamentals. If you'd like a private introduction and evaluation, you can book a 45-minute Private Assessment, available for New Students.

I've never done aerial yoga before. What do I need to know?
Aerial yoga is a very unique exercise. Prior yoga experience is not necessary. There are some people who are "naturals" but it usually takes about 2-3 classes to get comfortable using the silks. You can do it! Be patient. Please see the aerial yoga class descriptions for contraindications, such as high blood pressure.


Technical FAQs

How do I check if I've successfully booked a class?
Sign into your account (link at top of the page) and click schedule to view your class reservations. Alternatively, download the MINDBODY app to your smart phone and set Elements3 Yoga as your favorite. You can easily access our schedule right from your phone.

How to I cancel a class reservation?
Sign into your account and click schedule to view your class reservations. Select "cancel."

I can't log into my account...
Please email info@elements3.com and let us know, we'll be happy to help.

I need to suspend/put a hold on my Membership...
Please email info@elements3.com and let us know, we'll be happy to help.

I see an error message when logging in or booking a class...
First, check your browser's security settings to make sure "cookies" are enabled for this site. If that doesn't work, try one of these other link; for your Mindbody Account with Elements3 here; for the online scheduler use this link here


GROUPON FAQs

How do I activate my Groupon?
Please click here for more instructions. 

Can I register for 75 minute classes, or only 60 minute classes?
You may use this Groupon for any yoga class, excluding Aerial Yoga, regardless of class length. 


When does my Groupon expire?
If you have submitted the form above, your Groupon will be activated within 24 hours. These classes must be used within 30 days from activation.

My friend and I BOTH purchased a Groupon. How can we register?
Each registrant must have a separate account. Example: if you and a friend have purchased Groupons, you BOTH need accounts.

I didn't use all of my classes within the 30-day period, can you extend my expiration date?
Unfortunately, no. To be fair to all students, we need to keep this policy.

I've used a Groupon previously, can I use another Groupon?
Unfortunately, no. Groupons are limited to one per customer and must be purchased on or before your first class at the studio.